Services
The Fastest Path to Success
SmartClient’s end-to-end solutions allow you to build applications in a way that is radically simpler and produces a significantly better result.
The better your team understands SmartClient, the more effective they will be. With our expertise on tap, reap the benefits of taking the right approach the first time.
Please Note: All of the services discussed on this page are available for developers using any of the SmartClient and Smart GWT licenses (LGPL included). For brevity, the term SmartClient is used below to represent the entire Isomorphic Software product line. Smart GWT is a fully supported product of Isomorphic Software for which commercial licensing is available.
Support
Basic guidance via Q&A, or SLA-based
support with guaranteed response times
Training
Learn from the experts and gain
hands on experience
Consulting
Architecture & code reviews, guidance and
implementation of prototypes or turnkey applications
Feature Sponsorship
Have a new, supported feature added instead of
building it yourself
Jump Start
Combine services for the most effective
project ramp-up
Support
Supporting an enterprise-class solution like SmartClient means understanding and supporting the complete software stack – from database to browser – as well as understanding the full life cycle of enterprise software.
“Cheat sheet” approaches don’t work, and people who understand only part of the picture can give useless or even catastrophically bad advice.
Instead, meaningful developer support means access to the consultants who build SmartClient-based applications every day, and access to the engineers who built SmartClient itself.
Unlimited Support
This is what we deliver: unlimited access to Isomorphic’s expertise and the ability to get your problems solved.
Choose the Unlimited Support plan that's right for you
Team Size
Designated Contacts
Priority Forum Support
Phone Support/Remote Assistance
Maximum Response Time
On-Demand Hot Fixes
Access to Interim and Beta Builds
Price:
Standard
Best forstartups and small companies who want to get help and advice from the SmartClient support team.
Small/Solo
1
Public Only
–
3 days
–
Public Only
Enterprise
Best for mid-sized teams who require quicker response time guarantees and on-demand hot fixes.
Medium
2
Review
–
8-48 hours (severity dependent)
Premium
Large
3
Feedback
Yes, for show-stopper and production issues
4-24 hours (severity dependent)
Hourly Support
Contact us today to purchase your Hourly Support plan.
Access our framework developers on-demand: secure a block of hours for dedicated support.
Opting for our hourly plans offers you the flexibility to deploy our support team as needed, though it does not include the promise of unlimited assistance.
Choose from our tiered hour blocks for targeted support:
Package
25-hour
55-hour
85-hour
Discount
None
10%
12%
Max Response Times
3 days
8-48 hours (severity dependent)
4-24 hours (severity dependent)
Training
Upcoming online courses
Price is per attendee
Private courses tailored to your needs
Each team is different, and each one has different skill sets and needs. Rather than give you a cookie cutter training program, we work with you to build the curriculum that’s right for you.
Your team learns exactly what it needs to get started building cutting edge applications. Start with the Introduction to SmartClient course, and then add additional one day modules to fill out your knowledge base.
Customize your training even further by having Isomorphic Software engineers create a prototype of your application, and then use the prototype as part of the training materials. There is no better way to learn how SmartClient best practices apply to your project than to see it done by an expert.
Curriculum Description
Introduction to SmartClient / Smart GWT:
This 3-day course provides a thorough introduction to using SmartClient
- Java/JavaScript and CSS Prerequisites
- Installation & Deployment
- SmartClient Class System (SmartClient Only)
- UI Components
- Data Binding
- Developer Tools
- Data Integration
- Metadata Management
- Optional Modules
- Client-Server Communication
- Event Handling
- Basic Branding
- Extending UI Components
- Performance
- Animation
- JPA, Hibernate, SQL Connectors
- Custom Server Data Integration
Additional Training Modules:
Complete your training program by adding any of the below modules.
WSDL Web Services & SOA Integration:
Connecting to WSDL web services in a SOA and using XML Schema as UI metadata.
SmartClient Analytics & Charting:
Adding interactive Analytics and Charting into your applications using the SmartClient Analytics module.
SmartClient Skinning & Branding:
Learn to use SmartClient’s simplified skinning and branding capabilities to create a completely custom look and feel for your company.
Contact us to set up your training today. Training sessions can be done on site at your location or via web conference; you decide which works best for your team.
Consulting Services
Isomorphic has been delivering SmartClient-based HTML5 RIA applications for Fortune 500 companies since 2001. No other company has more experience building complete business applications in the modern HTML5 RIA architecture.
Cut your development time and reduce risk by making SmartClient gurus part of your team. Wherever you are in your development cycle, it pays to bring Isomorphic’s expertise on board. Get help with best practices, legacy upgrade planning, optimization, issue resolution, or just add a SmartClient expert as a full-time team member.
Fast track a new project by having Isomorphic build a prototype of part of your application, so you can see how SmartClient best practices apply to your unique requirements. For an even bigger boost, combine this with training and use the completed prototype as supplementary training materials.
Need an application done yesterday? Because our consultants actively participate in the design of SmartClient itself, they know exactly how it’s meant to be used. Whether you need to recover from a botched project or need to address a new opportunity ASAP, Isomorphic is the right partner for time critical projects.
Specialized Services
Isomorphic’s Information Architects are expert in the structural design of complex applications. They ensure everything from the underlying data model to the user experience are optimal – before your application developers even start work. Getting it right from the start means you will cost effectively build applications that your users love, and that stand the test of time.
Our Information Architects begin by understanding the purpose of your applications, the information that will be captured, and how end users will utilize that data. They then design the data model, screen flows and screen wireframes. This process facilitates high performance, exposes missing details, and allows for a streamlined user interface.
With feedback gathered on the wireframes, the Information Architects call on their UI design expertise in conjunction with their deep knowledge of the SmartClient platform to construct functional mockups. They use these mockups to carry out user testing, ensuring that applications are functionally complete and have a delightful user experience. Feedback gained from user testing is then incorporated back into the design to create applications your users only dreamed of.
An Architecture Review from Isomorphic is an extremely inexpensive way of avoiding costly, career-limiting mistakes.
Your team may be starting on a six month effort that should really only take a week, or building a major new feature that will shortly be a built-in capability of the platform.
Beyond reviewing your overall approach, an Architecture Review can provide guidance for tackling your next few challenges, reveal powerful framework features you didn’t know were available, or help plan your future development around Isomorphic’s roadmap.
In short, Isomorphic’s Architecture review program is an invaluable, no-brainer insurance policy for your project’s success.
Feature Sponsorship
Does SmartClient meet every requirement you have but one? Don’t let a small feature gap force you to use another solution that is inferior overall. Isomorphic can deliver feature enhancements to SmartClient that meet your specific requirements and your specific deadlines.
Sponsored features come complete with professional documentation and running samples, and are supported like any existing SmartClient functionality. Isomorphic bids aggressively on SmartClient enhancements, offering reduced rates for enhancements that broadly apply to other customers.
For any general-purpose functionality you would otherwise build and maintain yourself, feature sponsorship is a highly cost effective way to shorten your project schedule and reduce the amount of code you maintain.
Sponsored features can even be backported to older versions of SmartClient (via a patch) so you can start using the sponsored feature immediately, without upgrading to a new version.
Jump Start
For a quick jump-start, we highly recommend having an Isomorphic consultant build the first few screens of your application, then having a training session in which we use the prototype as additional training materials.
Our experience is that there is no better way to learn SmartClient than to go through an example of exactly what you want to build, constructed according to SmartClient best practices.
Contact us to get started today.
