PRIVACY POLICY

Last updated: June 12, 2018

Isomorphic Software (“we”, “us” or “our”) shares your concern about the protection of your personal information online. This Privacy Policy (“Privacy Policy”, “Policy”) describes our policies and procedures regarding the privacy of personal information we collect online, and regarding our content and online relationship with you in connection with our online properties, including, without limitation, www.smartclient.com, the Isomorphic Software blog, and Isomorphic Software Forums (the “Websites”).

This Policy describes the privacy practices we undertake, the data we collect, how we use the data, and how we secure that data. By using the Website, you agree to abide by the terms of this Privacy Policy. This Policy applies regardless of how you access our Website – whether by personal computers, mobile devices or otherwise. The General Data Protection Regulation (“GDPR”) is a European Regulation concerning the use and processing of personal information. We are committed to processing your information in compliance with the GDPR upon its effectiveness on May 25, 2018.

THE INFORMATION WE COLLECT

Isomorphic Software collects information directly from individuals, from third parties, and automatically through our websites.

When you register on our website, we collect your name, contact information, and other information you provide such as the company you work for.

When you communicate with us (via email, phone, through our websites, or otherwise), we may maintain a record of your communication.

When you post or comment in our forums, we store information such as the date and time and the content you posted. Your username and any other information that you choose to add to your public-facing profile will be available for viewing by users of our forums. Other users will be able to see in your profile certain information about your activity, such as the questions and answers you post, your followers, and who you follow.

We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of our websites. We also collect and may store information that your computer or mobile device provides to us such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with our websites, even if you have not created an account. For more information, see the “Cookies, and Tracking” section below.

We do not sell or share your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. Isomorphic Software uses the information we collect for the following purposes:

  • Provide our Services. To provide you the services (such as support and training), and communicate with you about your use of the SmartClient Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
  • Marketing and Promotions. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third party products and services.
  • Analytics. To gather metrics to better understand how users access and use the Isomorphic Software websites, products and services; to evaluate and improve the Isomorphic Software websites, products and services, and to develop new products and services.
  • Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Prevent Misuse. Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

We and our third-party providers use cookies, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your usage and browsing activities on Isomorphic Software sites (website, blog, and forums) and across third-party sites or online services. We may combine this information with other information we collect about users. Below, we provide a brief summary of these activities.

  • Cookies. These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Isomorphic websites.
  • Analytics Tools. We may use internal and third party analytics tools, including Google Analytics. The third party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.

Our Websites include social media features such as the Facebook “Like” button and Twitter “Follow” button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a Third Party or hosted directly on our Website. Your interactions with these features are governed by the Privacy Policy of the social media company providing such services.

The security of your information is important to us. Isomorphic Software has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private. Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at dataprotection@isomorphic.com, or send mail to:

Attn: Privacy
Isomorphic Software
1 Sansome Street, Suite 1400
San Francisco, CA 94104, USA

If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on our websites or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.